Customer Service for Businesses
We're There For You Whenever and Wherever You Need Us
At PSE&G, we continue to make it our business to help your business by providing better customer service with greater convenience and more flexibility. We know that reliable electric and gas service, safety information, and billing resources are important to you. See below for a variety of service options and resources available to help your business.
Take advantage of the many ways you can connect with us, including My Account, our mobile app, MyAlerts (text alerts), our online Outage Center, and social media.
Customer Service Options:
Business Solutions Center
Our dedicated customer service line - called the Business Solutions Center - is staffed with knowledgeable professionals, ready to assist you with your business needs. You can reach the Business Solutions Center at 1-855-BIZ-PSEG (1-855-249-7734), Monday - Friday, 8:00 a.m. – 5:30 p.m.
Once registered for My Account, access your personal online account dashboard and conduct business with us online from any device.
PSE&G’s free mobile app helps you get things done on the go. To get started, download the PSE&G app and log in using your My Account password.
Convenient features include:
- View and pay bills
- Report and track an outage
- Schedule a service appointment
- Review usage history…and more!
Outage Reporting and Status
Visit our Outage Center to report an outage and check the status of an outage and estimated time of restoration. Other outage resources include storm preparation information, safety tips, and gas/electric safety information.
Connect with us on LinkedIn, Twitter, Facebook or YouTube. Check out our social media page to learn more!
Business Ambassador Program
Connect with a knowledgeable professional to assist you with your energy issues. Whether it’s understanding your bill or learning about our energy efficiency programs, we will partner with you to provide important energy resources. Call 1-855-BIZ-PSEG (1-855-249-7734).
Check out our free webinars that provide valuable information on energy-related topics that matter to your business. Look for invitations via email for upcoming webinars. All upcoming and past webinars are available for free.
Understanding Your Bill
Learn more about the detail of your bill, including electric and gas rate descriptions and an explanation of charges here. For billing and payment questions, please contact our Business Solutions Center at 1-855-BIZ-PSEG (1-855-249-7734), Monday - Friday, 8:00 a.m. – 5:30 p.m.
For Your Safety
- Find out how to keep your employees and your property safe from electric or gas hazards during construction or weather emergencies here.
- Learn what we're doing to modernize our electric and gas systems and enhance safety and reliability in your community here.
- Review storm safety resources to learn how to stay safe before, during, and after a storm.