We make every effort to work with customers who have fallen behind on their bills.
We’re here to help.

A couple working at a laptop, paying utility bills.

Payment Assistance Programs

Do you need help paying your bill? There are a variety of programs for income-eligible customers.

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Deferred Payment Arrangements

If you need help paying a past due balance, a DPA allows you to pay your regular monthly payment, plus a portion of your past-due balance over an agreed-upon period.

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Equal Payment Plan

The EPP estimates your yearly energy costs (based on last year’s usage) and divides the total into 12 equal monthly payments.

A smart thermostat is shown.

Ways to Lower Your Usage and Bill

Energy efficiency and reducing your usage can help you manage bills long-term. 

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Customer Resources and
Critical Services

Learn about PSE&G and state services, including programs that help seniors and customers with medical needs.

Work Discussion in Progress

Resources for Agencies and Community Organizations

View presentations from our Energy Assistance sessions, download brochures, and find out about other payment assistance resources.

The Utility Residential Customer Bill of Rights is available to view here in multiple languages.