Additional Resources for Customers in Need

Other Forms of Assistance

We've compiled a list of additional resources and benefits that may help PSE&G customers.

You may be able to take advantage of other forms of assistance:

Third-Party Notification Program

PSE&G’s Third-Party Notification Program will let you know when your older, ill, or disabled loved one’s bill is late.

Call 1-800-436-PSEG (7734) to sign up.

Life-Sustaining Equipment Program

Individuals who rely on electricity to operate life-sustaining electronic equipment, such as a respirator or dialysis machine, should pre-register with PSE&G to receive priority attention in the event of an outage. To request the service, call PSE&G at 1-800-436-PSEG (7734) or have your doctor fill out our Life-Sustaining Equipment Certification and then you can fax or mail the form back to PSE&G.
You should also inform your local rescue squads and fire departments of your needs, in case of an emergency.  Even though customers with life-sustaining equipment who have registered with PSE&G will receive priority attention during outages, they should also have emergency back-up equipment on hand, since immediate restoration cannot be guaranteed.

Federal & State Earned Income Tax Credit (EITC)

If you meet certain income requirements, you may qualify to receive a federal and state Earned Income Tax Credit (EITC).

The amount of the federal EITC depends on your total earnings and family size. For more information on the federal EITC, call the Internal Revenue Service (IRS) at 1-800-829-1040 or visit

To get the state tax credit, you must file a federal tax form, be eligible for the federal EITC, and file a state income tax return. For more information, call the NJ Division of Taxation at 1-888-895-9179. See if You Qualify.

Free Tax Preparation

Find out how to get free help filing your taxes. Visit NJ’s Resource Hotline or call 211.

You can also prepare your own taxes for FREE by visiting The United Way at It’s easy. It’s safe. It’s free.

Social Security Benefits

If you currently receive Social Security and/or Supplemental Security Income benefit(s) and need proof of your monthly payments, register for your My Social Security account where you can view and print your benefit verification letter any time. (For help, read Social Security’s fact sheet How to Create an Online Account.)

Social Security applications you can complete online:

Visit the Social Security Administration or call toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY).

Verizon New Jersey’s Communications Lifeline

Verizon New Jersey’s Communications Lifeline provides discounted local telephone service for eligible low-income residents and seniors.

Through Link Up America, eligible new Verizon customers receive a 50% discount on the initial phone connection charge, with the remaining 50% paid in 12 monthly installments. Together, these benefits help to ensure that no New Jersey resident is without a phone.

For more information, visit NJ SHARES or call 1-888-337-3339.