1. NewsRoom

TROPICAL STORM IDA UPDATE

PSE&G: Storm Update — Sept. 1, 2021 11:00 p.m. 

  • Heavy rain, strong winds and possible tornadoes continue bringing down large trees, branches and wires across New Jersey. We’re also experiencing heavy flooding throughout our service territory. 
  • PSE&G currently reports approximately 39,000 of its 2.3 million customers are currently without service. The vast majority of outages are in Essex, Camden, Gloucester, Bergen, Mercer, Middlesex and Burlington counties at this time.
  • Electric service crews are working through the night and will continue to work to restore outages safely and as quickly as possible.
  • More than 1,200 line workers, tree trimmers, surveyors and other utility personnel are dedicated to the restoration effort.
  • PSE&G reminds customers that its crews are unable to work in bucket trucks to make repairs in high winds.
  • Crews are working to assess damage and make repairs. As we learn more about the extent of the damage, restoration times will be adjusted. 
  • In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.

 

Customer safety:

  • Downed wires should always be considered “live.” Stay at least 30 feet away from downed lines, and don’t go near the pole or anything touching the line. Immediately contact PSE&G, at 1-800-436-PSEG (7734) via mobile app or our website, to report downed wires and dial 911 if an immediate hazard exists.
  • Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don't drive over – and don't stand near – downed power lines.
  • Downed lines can potentially be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
  • To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
  • If you are on life-sustaining medical equipment, ensure that you alert PSE&G in advance and notify your local police and fire departments. For more information, visit www.pseg.com/life. 

 

Stay connected:

  • Download the PSE&G mobile app to report outages and receive information on restoration times, crew locations and more.
  • Register for MyAlerts to receive text notifications at pseg.com/outagecenter.
  • Report an outage and receive status updates by texting OUT to 4PSEG (47734). You can also report your outage through our app, website at pseg.com/myaccount or with your voice using the Amazon Alexa or Google Assistant i app on your smartphone. 
  • Follow PSE&G on PSEG on Facebook and Twitter @PSEGdelivers for updates before, during and after the storm.
  • Visit PSE&G’s Outage Map for the latest in outage info, restoration times and crew locations across New Jersey at pseg.com/outagecenter.  
  • To report an outage by phone, call PSE&G at 1-800-436-PSEG (7734) or use our web chat feature at pseg.com/myaccount.

 

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PSE&G

Public Service Electric & Gas Co. (PSE&G) is New Jersey’s oldest and largest gas and electric delivery public utility, serving three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability in the Mid-Atlantic region. In 2020, PSE&G was named the most trusted combined gas & electric utility in the East Region, by the Cogent Syndicated Brand Trust Index. PSE&G is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a diversified energy company. PSEG has been named to the Dow Jones Sustainability Index for North America for 13 consecutive years

i Amazon, Alexa is a trademark of Amazon.com, Inc. or its affiliates and Google Assistant is a trademark of Google LLC.