(NEWARK, N.J. – December 1, 2025) – As temperatures drop across New Jersey, heating systems and appliances are working overtime. Whether customers rely on a gas fireplace, boiler, or furnace, winter is the season when small issues can quickly turn into big problems. The good news: a few simple checks can help families stay safe, save energy, and avoid emergency repair calls.

Five Smart Winter Prep Tips

• Change Your HVAC Filter: A clogged filter strains your furnace and reduces airflow, making your home feel colder. Replacing it improves efficiency and helps prevent breakdowns.
• Check Your Water Heater: No one wants cold showers in the winter. If your water heater is old or underperforming, consider replacing it before it fails. Newer models are more efficient and reliable. PSE&G's trusted technicians can help customers choose and install the right unit.
• Clear Snow from Furnace Vents: Blocked furnace exhaust pipes can cause dangerous carbon monoxide buildup. After each snowfall, check and clear furnace vents, chimneys, and boiler outlets to keep your family safe.
• Check Your Thermostat Settings: If the heat isn't working, make sure your thermostat is set to "heat" and the temperature is turned up. Still having trouble? Schedule a free estimate—PSE&G technicians can repair or replace your unit before the cold worsens.
• Clean Your Dryer Vent: Lint buildup is a fire hazard, especially in winter when drying heavier clothes and bedding. Clear dryer vents regularly and schedule service if your dryer isn't heating properly.
  
  

"A few proactive steps can make all the difference during heating season," said Brian Clark, Senior Vice President at PSE&G. "By preparing now, customers can stay safe, avoid costly repairs, and enjoy peace of mind all winter long."

Peace of Mind This Winter: PSE&G Reminds Customers of Appliance Protection Options

As colder weather arrives, heating systems and appliances are working harder than ever. Breakdowns can be stressful, but PSE&G offers resources to help customers prepare and manage repairs with confidence.

Customers enrolled in PSE&G's Appliance Protection Plans have coverage that helps reduce unexpected costs and ensures timely service for common household equipment such as furnaces, boilers, water heaters, and dryers. These plans are designed to provide convenience and reliability during the winter season.

For those without a protection plan, PSE&G's team of experienced technicians is available to assist with appliance and equipment repairs. Customers can rely on professional service to keep their homes safe and comfortable throughout the heating season.

To learn more about available options and services, visit worryfree.pseg.com

Important Safety Reminders Year-Round

PSE&G reminds customers what to do if you smell gas:

• Leave the building as quickly as possible and move 350 feet away from the structure. Take all others with you. If you smell gas outside, move away from where you suspect the gas is leaking. 
• Call 911 immediately and call PSE&G at 1-800-880-PSEG (7734). (Do NOT call from inside the building. Wait until you are outside and a safe distance to call.)
  
  

Learn more about carbon monoxide poisoning:

• Carbon monoxide poisoning is preventable.
• More information about carbon monoxide and other gas safety tips are available on our website.
  
  

*PSE&G WorryFree Services are only available to customers located in PSE&G's service territory. Similar services can be provided by service companies other than PSE&G. A list of those service companies may be available from public listings, including telephone directories. Customers are not required to purchase WorryFree Services to receive safe, adequate and proper utility service or to take part in utility energy efficiency programs. WorryFree Plans do not provide for gas emergency service. If you detect a gas odor, have a gas appliance that will not shut off, or have a carbon monoxide concern, contact your local gas utility. PSE&G will provide to our gas customers, free of charge, such services as gas leak investigations and other safety-related services.

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About PSE&G
Public Service Electric & Gas Co. is New Jersey's oldest and largest gas and electric delivery public utility, as well as one of the nation's largest utilities. PSE&G has won the ReliabilityOne® Award for superior electric system reliability in the Mid-Atlantic region for 24 consecutive years. For the third consecutive year, PSE&G is the recipient of the ENERGY STAR Partner of the Year award in the Energy Efficiency Program Delivery category. In addition, in 2024 J.D. Power named PSE&G number one in customer satisfaction with residential electric service and gas service in the east among large utilities. PSE&G is a subsidiary of Public Service Enterprise Group Inc., (PSEG) (NYSE:PEG), a predominantly regulated infrastructure company focused on a clean energy future and has been named to the Dow Jones Sustainability Index for North America for 17 consecutive years (www.pseg.com).