Cool Customer Program

PSE&G Discontinued the Cool Customer Program as of May 31, 2018.

Cool Customer was a voluntary program that allowed PSE&G to remotely cycle a program participant’s central air conditioner on and off during times of high energy demand.

  • If you were a Cool Customer Program participant who was receiving a bill credit during the months of June, July, August and September, those credits were discontinued effective with your June 2018 PSE&G bill.
  • If you were a Cool Customer Program participant who received a one-time bill credit and a free programmable thermostat, you can keep the device, which will still function normally.  However, you will be responsible for any future repair or replacement of the thermostat if needed.

 

If you have any questions, please email PSE&G at coolcustomer@pseg.com or call us at 1-800-854-4444.
For tips, tools and resources to help you save energy and money, visit nj.pseg.com/saveenergy.