If You Can’t Afford to Pay Your Bill

You May Qualify for Help

Find out if you’re eligible for heating or cooling assistance.

If you're unable to pay for heating, cooling, or electric/gas costs, you may qualify for assistance programs through LIHEAP, the New Jersey Universal Service Fund (USF), and/or New Jersey Lifeline.

LIHEAP

The Low Income Home Energy Assistance Program (LIHEAP) helps low-income residential customers pay for heating and cooling bills, even if heat is included as part of rent payments. LIHEAP may also provide emergency assistance funds during certain times of the year.

To qualify, your household income cannot exceed the amounts noted in the LIHEAP household income table:

Household Size Maximum Gross Monthly Income
1 $2,127
2 $2,873
3 $3,620
4 $4,367
5 $5,113
6 $5,860
7 $6,607
8 $7,353
9 $8,100
10 $8,847
11 $9,072
12 $9,257
Amount for each additional member
for households greater than 12
$185

LIHEAP accepts applications from October 1st to June 30.

PSE&G heating customers usually receive an average of $300 towards their energy bill, and about $200 for medically necessary cooling, if qualified.

The application options are listed below:

  • Apply online here.
  • Download an application to submit to the Intake Agency your county via mail, fax or email with all the required documentations.
  • Pick up an application at one of the PSE&G’s 16 Customer Service Centers during operating hours.

For more information, visit NJ Department of Community Affairs Energy Assistance, or call 1-800-510-3102, 7 days a week, 9 a.m.- 9 p.m.

New Jersey Universal Service Fund (USF)

The New Jersey Board of Public Utilities created the Universal Service Fund (USF) to help make energy bills more affordable for low-income customers. If you're eligible, USF can lower the amount you have to pay for your gas and electric bills.

You may be able to receive from $5 to $150 per month toward your gas and electric bills.

To qualify, your household income cannot exceed the amounts noted in the USF household income table:

Household Size Maximum Gross Monthly Income*
1 $1,967
2 $2,658
3 $3,349
4 $4,039
5 $4,730
6 $5,421
7 $6,111
8 $6,802
9 $7,493
10 $8,183
11 $8,874
12 $9,565
Amount for each additional member
for households greater than 12
$691

Note: If you apply for LIHEAP you are applying for USF since one application serves for both programs.

USF applications are accepted any time of the year.

The application options are listed below:

  • Apply online here.
  • Download an application to submit to the Intake Agency your county via mail, fax or email with all the required documentations.
  • Pick up an application at one of the PSE&G’s 16 Customer Service Centers during operating hours.

 

For more information, visit NJ Department of Community Affairs Energy Assistance, or call 1-800-510-3102, 7 days a week, 9 a.m.- 9 p.m.

New Jersey Lifeline for Seniors and Disabled Adults

New Jersey Lifeline is a $225 yearly electric or gas bill credit for seniors or disabled adults in New Jersey.

To qualify, you must be a New Jersey resident, 65 years of age or older, or 18 years of age or older and receiving Social Security Title II Disability benefits.

Your personal annual income (not the household income), cannot exceed $28,399 if single or $34,817 if married.

To learn more, see NJ Lifeline or call the New Jersey Department of Human Services Division of Aging at 1-877-222-3737.  To apply now online visit: www.aging.nj.gov.  This program is available year-round.

NJ 2-1-1 Partnership

If you continue to need utility assistance, please contact 2-1-1 or click nj211.org.