Amazon Alexa

Customer Service Has Never Been Easier

Now hear this! PSE&G is making it easier than ever to manage your account by voice command through your Amazon Alexai. Just another way we’re using technology to enhance your customer experience.

With a simple voice command you can...

Pay Your Bill

Reporting outages or getting outage status on Amazon Alexa

Report an Outage/Get Outage Status

Review Recent Usage

Schedule Service Appointments

Get Energy Saving Tips

Ask for Safety Tips

Getting Started is Easy

Simply use your voice and say "Alexa, enable the PSE&G skill.” You can also enable the Amazon skill from or through the Alexa app. Whichever way you choose, your My Account login information will be needed.



Enable the Voice Assistant Device

Open the Alexa app on your smart device, tap Skills & Games and search for PSE&G. Select ENABLE.



Link your PSE&G Account 

Enter your My Account login information. 



Time to Talk

You are now all set to ask anything about your bill, payments, usage and more!

Person holding a mobile phone is shown.

No Device? No problem

Enjoy the benefits of the PSE&G skill even without a physical Alexa device. Download the Amazon Alexa app and take all of our voice assistant features everywhere!


App store

Alexa for Android:

Google Play

We're just getting started

Easily interact with us in real time to get the information you need. It's just one of the many ways we’re using technology to improve your experience and make it easier to do business with us. New features will be added as we continue to enhance our voice assistant technology. Stay tuned!

Frequently Asked Questions

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