PSE&G Is Ready for Approaching Thunderstorms and Strong Winds
Offers Safety Tips for Customers to Prepare
(NEWARK, N.J. – April 8, 2020) Public Service Electric & Gas Co., New Jersey’s largest utility, is prepared for the forecasted weather that could bring thunderstorms and strong winds to the company’s service territory through Friday. Wind gusts of 40 mph or higher are likely.
“We’ve worked to maintain safe, reliable service throughout the pandemic while also preparing for the season’s severe weather,” said Jack Bridges, PSE&G vice president, Electric Operations. “When there are outages, as always, we’ll act to restore them as safely and quickly as possible.”
Bridges continued, “We ask our customers to prepare for storms now and to not approach our crews while they are working. For everyone’s safety, our crews are practicing social distancing -- staying at least six feet away from others. As always, we appreciate customers’ patience and cooperation.”
In anticipation of extreme weather, PSE&G closely monitors weather conditions and takes steps to ensure that the utility can respond to any resulting power outages as safely and quickly as possible. Additional operational actions taken related to the pandemic include:
- Continuing to work with government and emergency management officials, while following the guidance provided by federal, state and local agencies regarding social distancing and personal protective equipment. Employees in the field have the necessary personal protective equipment and are following training and protocols to ensure that we and our customers remain safe and healthy.
- Moving critical equipment into strategic positions around our service territories, and adjusting our field crews’ schedules and work locations to ensure we have the personnel in place to respond to storm damage – even in the face of virus-related protocol changes.
- Supporting hospitals and other critical facilities by providing additional service as they expand to serve more patients and by proactively inspecting infrastructure to help eliminate potential power interruptions.
Customers should be cautious and stay alert to their surroundings during and after storms.
What you can do now:
- Be ready to communicate about your situation.
- Make sure you have a family emergency plan.
- Charge your phones, tablets, power backups and other mobile devices.
- If your mobile service provides a “hotspot” for areas without internet access, learn how to use it.
- Review more storm preparation tips at https://nj.pseg.com/safetyandreliability/stormsafety.
Stay connected with PSE&G:
- Compile a list of emergency phone numbers; include PSE&G Customer Service 1-800-436-PSEG.
- Go to pseg.com/myaccount to sign up to report outages online and to check restoration progress.
- Go to pseg.com/outagecenter to check the “Outage Map,” which is updated every 15 minutes with PSE&G outage information, and to register for MyAlerts to receive text notifications.
- You can report an outage by texting “OUT” to 4PSEG (47734) or via Alexa.
- The new PSE&G mobile app enables customers using Apple or Android devices to securely and easily manage their accounts when and where the customers want to be served.
- “Like” PSEG on Facebook and follow PSEG on Twitter @PSEGdelivers.
Stay away from downed wires:
- Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call PSE&G at 1-800-436-PSEG (7734) or 911 to report downed wires.
Other important safety notes:
- To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
- If you are on life-sustaining medical equipment, ensure that you alert PSE&G in advance and notify your local police and fire departments. For more information, visit pseg.com/life.
Public Service Electric and Gas Co. (PSE&G) is New Jersey’s oldest and largest gas and electric delivery public utility, serving three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability in the Mid-Atlantic region. PSE&G is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a diversified energy company. PSEG has been named to the Dow Jones Sustainability Index for North America for 12 consecutive years (www.pseg.com).