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Storm Update — Monday, Feb. 23, 8:00 PM

PSE&G is reporting the following preliminary figures as of 8:00 p.m. today: 

  • As of 8:00 p.m., PSE&G had restored power to approximately 54,000 customers affected by the storm since Sunday 9:00 am. There are approximately 1,400customers without power. This will be our last regular update on this storm. 
  • Approximately 3,000 PSE&G employees have mobilized to support the restoration efforts, including line workers, tree trimmers, surveyors and other field personnel. 
  • Storms like this can be difficult to respond to due to the weather conditions, such as snowy roads, that make travel difficult and heavy snow on tree limbs, trees and overhead wires that can lead to power outages. Given these conditions, we anticipate this to be a multi-day restoration event. 
  • Storm conditions can also lengthen the backyard restoration process as it becomes challenging to move people, equipment and resources into place for the necessary repairs. Read more about why some outage restorations take longer than others in this blog: How PSE&G restored power to over 140,000 customers statewide after storms. 
  • Our overall restoration strategy is simple: To restore power safely to the greatest number of customers in the shortest amount of time with prioritization of critical customers such as hospitals, schools, and customers with life-sustaining medical equipment. Once we determine that it is safe to start service restoration, our crews work around-the-clock to restore your power. Read more about our restoration process here: What to Expect Once the Weather Has Cleared. 
  • As safety allows, crews are actively working to restore any customers out. Customers can find their estimated time of restoration on the PSE&G Outage map. 
  • PSE&G recognizes that being without power for any length of time is a hardship, especially in frigid temperatures, and appreciates customers’ patience and understanding as crews work to restore electric service. 
  • Photos from winter storm Hernando are available at:https://flic.kr/s/aHBqjCL7ZT 

 

Customer Safety: 

  • Downed wires should always be considered “live.” Stay at least 30 feet away from downed wires, and don’t go near the pole or anything touching the wire. Immediately contact PSE&G at 1-800-436-PSEG (7734), via our mobile app or on our website to report downed wires and dial 911 if an immediate hazard exists.
  • Electric current passes easily through water. If you encounter a pool of standing water, stop, back up and choose another path.  
  • Never use a generator or any gasoline-powered engine inside your home, basement, or garage or less than 20 feet from any window, door or vent. Use an extension cord that is more than 20 feet long to keep the generator at a safe distance. 
  • If you smell a gas odor, immediately exit the building, move at least 350 feet away, call 911. 
  • When it snows, keep pipes, vents, and meters on the outside of your home clear of snow – otherwise, you may inadvertently allow carbon monoxide to build up in your home. Also, clear chimneys and vents of snow and ice accumulation for other gas appliances.  
  • For more tips, review our announcement: PSE&G Prepared for Winter Weather, Frigid Temperatures.

 

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About PSE&G  

Public Service Electric & Gas Co. is New Jersey’s oldest and largest gas and electric delivery public utility, as well as one of the nation’s largest utilities. PSE&G has won the ReliabilityOne® Award for superior electric system reliability in the Mid-Atlantic region for 24 consecutive years. In 2025, for the fourth consecutive year, J.D. Power named PSE&G number one in customer satisfaction for residential electric service in the East among large utilities.PSE&G is a subsidiary of Public Service Enterprise Group Inc., (PSEG) (NYSE:PEG), a predominantly regulated infrastructure company named to the Dow Jones Sustainability Index for North America for 17 consecutive years (www.pseg.com).