If You Can’t Afford to Pay Your Bill

You May Qualify for Help

Find out if you’re eligible for heating or cooling assistance.
Money falling from sky with parachute

Assistance Overview

Learn about payment assistance programs in this video.

View now >

 

If your service is currently at risk of being shut off, you must notify us that you have applied for payment assistance. This will protect you from service disconnection while your application is being processed. Please email vouchers@pseg.com and provide the following information:

  • Your account number
  • The name of the assistance program to which you applied
  • How you applied and either the confirmation number or the agency name

 

American Rescue Plan (ARP)

The American Rescue Plan (ARP) is now offering financial assistance to help customers pay past-due gas and electric bills, even if you already receive assistance. The application process is simple and no documentation is required.


LIHEAP

The Low Income Home Energy Assistance Program (LIHEAP) helps low-income residential customers pay for heating and cooling bills, even if heat is included as part of rent payments. LIHEAP may also provide emergency assistance funds during certain times of the year.

To qualify, your household income cannot exceed the amounts noted in the LIHEAP household income table:

Household Size Maximum Gross Monthly Income
1 $3,348
2 $4,379
3 $5,409
4 $6.439
5 $7,470
6 $8,500
7 $8,693
8 $8,886
9 $9,080
10 $9,273
11 $9,466
12 $9,659
Amount for each additional member
for households greater than 12
$193

LIHEAP accepts applications from October 1st to June 30.

PSE&G heating customers usually receive an average of $300 towards their energy bill, and about $200 for medically necessary cooling, if qualified.

The application options are listed below:

  • Apply online here.
  • Download an application to submit to the Intake Agency your county via mail, fax or email with all the required documentations.
  • Pick up an application at one of the PSE&G’s Customer Service Centers during operating hours.

For more information, visit NJ Department of Community Affairs Energy Assistance, or call 1-800-510-3102, 7 days a week, 9 a.m.- 9 p.m.

New Jersey Universal Service Fund (USF)

The New Jersey Board of Public Utilities created the Universal Service Fund (USF) to help make energy bills more affordable for customers. If you're eligible, USF can lower the amount you have to pay for your gas and electric bills.

You may be able to receive from $5 to $180 per month toward your gas and electric bills.

To qualify, your household income cannot exceed the amounts noted in the USF household income table:

Household Size Maximum Gross Monthly Income*
1 $4,293
2 $5,807
3 $7,320
4 $8,833
5 $10,347
6 $11,860
7 $13,373
8 $14,887
9 $16,400
10 $17,913
11 $19,427
12 $20,940
Amount for each additional member
for households greater than 12
$1,513

Note: If you apply for LIHEAP you are applying for USF since one application serves for both programs.

USF applications are accepted any time of the year.

The application options are listed below:

  • Apply online here.
  • Download an application to submit to the Intake Agency your county via mail, fax or email with all the required documentations.
  • Pick up an application at one of the PSE&G’s Customer Service Centers during operating hours.

 

For more information, visit NJ Department of Community Affairs Energy Assistance, or call 1-800-510-3102, 7 days a week, 9 a.m.- 9 p.m.

New Jersey Lifeline for Seniors and Disabled Adults

New Jersey Lifeline is a $225 yearly electric or gas bill credit for seniors or disabled adults in New Jersey.

To qualify, you must be a New Jersey resident, 65 years of age or older, or 18 years of age or older and receiving Social Security Title II Disability benefits.

Your personal annual income (not the household income), cannot exceed $28,769 if single or $35,270 if married.

To learn more, see NJ Lifeline or call the New Jersey Department of Human Services Division of Aging at 1-877-222-3737.  To apply now online visit: www.aging.nj.gov.  This program is available year-round.

NJ 2-1-1 Partnership

If you continue to need utility assistance, please contact 2-1-1 or click nj211.org.