Prepared for Remnants of Tropical Storm Ida
PSE&G is committed to working safely to restore potential power outages and providing excellent service
“Our thoughts and prayers are with the people of Louisiana and surrounding states that were struck by Category 4 Hurricane Ida. Since, Ida has weakened substantially yet we’re closely monitoring the weather and preparing for heavy rain and potential flooding,” said Jack Bridges, vice president, Electric Operations. “We are staffed and ready to respond to issues as they arise. We encourage PSE&G customers to prepare for the storm as well.”
PSE&G prepares year-round for extreme weather to maintain reliable service for our customers.
COVID-19-related storm processes have been adjusted to continue to keep the health and safety of employees and customers at the forefront, even during these unusual times.
The safety of PSE&G’s customers and employees is the company’s top priority. We ask that customers remain in their homes while crews are working nearby. If customers must speak with our crews, we ask that they practice responsible physical distancing, and remain at least 6 feet away to help ensure the health of everyone involved. For more information about how PSE&G continues to live up to its commitments during the pandemic, please visit https://nj.pseg.com/safetyandreliability/safetytips/coronavirus. PSE&G thanks our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.
- Downed wires should always be considered “live.” Stay at least 30 feet away from downed lines, and don’t go near the pole or anything touching the line. Immediately contact PSE&G, at 1-800-436-PSEG (7734) via mobile app or our website, to report downed wires and dial 911 if an immediate hazard exists.
- Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don't drive over – and don't stand near – downed power lines.
- Downed lines can potentially be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
- To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
- If you are on life-sustaining medical equipment, ensure that you alert PSE&G in advance and notify your local police and fire departments. For more information, visit www.pseg.com/life.
- Download the PSE&G mobile app to report outages and receive information on restoration times, crew locations and more.
- Register for MyAlerts to receive text notifications at pseg.com/outagecenter.
- Report an outage and receive status updates by texting OUT to 4PSEG (47734). You can also report your outage through our app, website at pseg.com/myaccount or with your voice using the Amazon Alexa or Google Assistant i app on your smartphone.
- Follow PSE&G on PSEG on Facebook and Twitter @PSEGdelivers for updates before, during and after the storm.
- Visit PSE&G’s Outage Map for the latest in outage info, restoration times and crew locations across New Jersey at pseg.com/outagecenter.
- To report an outage by phone, call PSE&G at 1-800-436-PSEG (7734) or use our web chat feature at pseg.com/myaccount.
PSE&GPublic Service Electric & Gas Co. (PSE&G) is New Jersey’s oldest and largest gas and electric delivery public utility, serving three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability in the Mid-Atlantic region. In 2020, PSE&G was named the most trusted combined gas & electric utility in the East Region, by the Cogent Syndicated Brand Trust Index. PSE&G is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a diversified energy company. PSEG has been named to the Dow Jones Sustainability Index for North America for 13 consecutive years
i Amazon, Alexa is a trademark of Amazon.com, Inc. or its affiliates and Google Assistant is a trademark of Google LLC.