Replace Your Hot Water Heater With WorryFree®
Still waiting for hot water?
Get flexible payment plans on a new water heater.
Easy Hot Water Heater Replacement*
Let us help you select the right gas or electric hot water heater for your needs. Please call 1-800-539-7734 to schedule a free in-home replacement estimate.
$50 Off Hot Water Heater Replacement
PSE&G customers can get a $50 coupon for water heater replacement.
Standard Hot Water Heater Replacement
Need a new hot water heater fast?
To get same-day installation, call us at 1-800-539-7734 by 1:00 p.m. Monday thru Saturday. PSE&G cannot guarantee same day installation or availability of requested model.
How WorryFree standard hot water heater replacement works:
- Call PSE&G's water heater experts 24 hours a day to get a free hot water heater replacement estimate right over the phone. We replace both electric and gas units.
- PSE&G offers A.O. Smith hot water heaters because of their proven reliability and durability. We'll help you select the right standard or tankless hot water heater for your needs.
- Let us know the best time for our licensed installer to replace your hot water heater.
- PSE&G’s installer will come to your home and give you the final replacement price before any work starts. Final price will include installation, removal, permit/handling and any extras.
- If you decide you don't want the PSE&G installation for any reason, you will not be charged for the in-home visit.
- All A.O. Smith standard hot water heater offer 6, 8, 10 and 12 year manufacturers warranties. PSE&G also offers an Extended Labor Warranty on 6, 8, 10 and 12 year water heaters.
Easy payment terms
Get no-hassle monthly payments when you replace your hot water with WorryFree from PSE&G.
- There's no need to give the PSE&G installer any money.
- Pay for your unit with monthly charges on your PSE&G bill.
- Get up to 72 months to pay for your new water heater, subject to credit approval.
- Rebates may be available for high-efficiency hot water heaters. Learn More
Ready to call?
If possible, please have the following information when you call:
- Your account number.
- Size in gallons of your current water heater.
- Location of your water heater.
- Size in height and diameter of current water heater.
If you have a gas water heater:
- BTUs of current water heater.
- Venting of current hot water heater: via chimney or through the wall.
Disclaimer
* WorryFree optional services are subject to credit approval and are only available to customers in PSE&G’s service area. Other providers are available. PSE&G will use an authorized licensed plumber to replace your water heater. PSE&G 72-month billing is available on select equipment and some exclusions will apply. Payment terms are subject to change. Same day installation for water heater is Monday through Saturday, if ordered by 1 p.m.; some exclusions will apply based on model installed. To receive same day installation the replacement unit must be in stock and exchanged for the same equipment. The NJ Board of Public Utilities has not approved the rates offered. PSE&G will provide services, such as gas leak investigations and other safety related services, to our gas customers free of charge. If you detect a gas odor, have a gas appliance that will not shut off, or have a carbon monoxide concern, contact your local gas utility. Customers are not required to purchase WorryFree services to continue to receive safe, adequate, and proper utility service or to take part in utility energy efficiency programs.
Why A.O. Smith?
Known for their innovations in energy efficiency, A.O. Smith is the preferred choice of engineers, architects and plumbing contractors.
 |
All A.O. Smith water heaters meet National Energy Conservation Act (NAECA) standards. |
|
Ultimate corrosion resistance for longer life The superior, time-tested PermaGlas® coating process, developed by A.O. Smith, is considered by the industry as one of the most efficient, longest-lasting defenses against the corrosive effects of hot water. This feature is standard on all ProMax standard-vent models. |
 |
|
|
CoreGard™ advanced anode rod protection ... now an industry standard The anode rod is a highly effective corrosion-fighting system that utilizes cathodic action to protect internal tank surfaces from corrosive elements. CoreGard adds a stainless steel core to magnesium or aluminum anodes for even longer life. Standard on ProMax models. |
|
DynaClean™ Automatic Sediment-Cleaning System Automatic self-cleaning action greatly reduces sediment accumulation and maximizes hot water output. Ensures no cold water bypass and has a self-cleaning inlet tube. The DynaClean system is also standard on all ProMax® models. |
|
|
|
Valve Technology Every Temperature & Pressure Relief Valve is factory-supplied, matched to the heater and comes standard on all gas and electric models. Reliable, quality brass valve comes with all ProMax models. Now standard on Power Shot Power-Vent and Sealed Shot Power Direct-Vent, Tamper-Resistant Drain Valves and Intelli-Vent power gas control valves, which help ensure proper operation and easy-to-understand diagnostics. |
|
PEX Dip Tubes A.O. Smith's PEX cross-link polymer dip tubes are long-lasting due to superior resistance to destructive thermal oxidation. Standard on all gas and electric models. Green Choice™ Low-NOx Burner Patented eco-friendly burner design reduces emissions by up to 33%. Standard on ProMax gas models. |
|
|
Flammable Vapor Ignition Resistant Water Heaters A.O. Smith FVIR design meets the American National Standards Institute standards (ANSI Z21.10.1 - CSA 4.1) that deal with the accidental or unintended ignition of flammable vapors, such as those emitted by gasoline. Features a sealed combustion chamber with air intake filter and a flame arrestor built into the water heater base. In addition, a thermal cutoff (TCO) device, is designed to shut off gas flow to the burner and pilot if poor combustion is detected. |
Select from Quality Products
 |
The A.O Smith Proline® family of gas water heaters offers a wide range of innovative water heaters that are designed for long-lasting performance. |
Frequently Asked Questions
-
PSE&G’s WorryFree Replacement Service* does include the replacement of water heaters. PSE&G will send an authorized licensed plumbing contractor to replace residential water heaters. Under New Jersey regulations companies replacing water heaters must have a Master Plumber’s License or use Licensed Contractors to install water heaters. Since PSE&G is not a Licensed Master Plumber, we use authorized licensed installers to provide the optional WorryFree Water Heater Replacement Service. *The WorryFree replacement program is not a part of the WorryFree Service Contract offer.
-
Age is one factor, when a water heater is over 10 years old you may want to consider replacement. If the water heater is leaking or you get only one hot shower these are two other signs of failure. Other indicators are slow recovery, noisy operation, calcium buildup, or no hot water. You can call one of PSE&G’s water heater experts at 1-800-240-3609 to help you.
-
High recovery water heaters will have more than 40,000 BTU input. The ID plate will note high recovery.
-
Here is a quick test give one point for each: How many people in the home? How many bath tubes/showers? Add one (1) for each automatic dishwasher washing machines. Total this number and check the chart below.
-
This can be found on the manufacture’s ID plate on the side of the water heater. Remember, that is not the big yellow sticker that shows the energy efficiency, but is a smaller plate that shows the gallons, serial number and BTUs. Our customer Service Professionals can help you find this information over the phone. Simply call us at 1-800-539-7734 24 hours a day to get a water heater specialist.
-
Yes, all towns in New Jersey require a plumbing permit. As part of your WorryFree Replacement service, the licensed installer will get all permits required and these will be included in your final PSE&G water heater replacement bill.
-
No, this type of water heater requires special equipment and you should use an plumber that specializes in that type of installation.
-
Yes, PSE&G’s installers provide complete commercial replacement services for businesses who are PSE&G customers and the installation is inside PSE&G’s territory.
-
The PSE&G Replacement Parts Service Contract covers the labor to install parts, not the installation of a replacement water heater.
-
That is the sound of the flue baffle, which slows the exhaust gases down to increase the heat transfer inside the water heater. This baffle hangs inside the internal flue and makes the rattling sound when the water heater is moved.
-
PSE&G’s installer can discuss this with you when he/she installs the unit.
-
If you have PSE&G replace your water heater the removal of the old water heater is part of the WorryFree service.
-
Call A.O. Smith's Technical Support line at 1-800-527-1953
Easy Tankless Hot Water Heater Replacement*
Tankless water heaters require a technician to inspect your home to determine you requirements. Please call us 24/7 at 1-800-539-7734 to make an appointment.
How WorryFree tankless hot water heater replacement works:
- Call PSE&G's water heater experts 24 hours a day at 1-800-539-7734 to schedule a site visit to receive a free estimate. Tankless hot water heater replacement estimates cannot be given over the phone.
- After your estimate, let us know the best time for our licensed installer to replace your hot water heater. Work cannot be completed on the same day the estimate is given.
- PSE&G offers A.O. Smith hot water heaters because of their proven reliability and durability. We'll help you select the right tankless hot water heater for your needs.
- If you decide you don't want the PSE&G installation for any reason, you will not be charged for the in-home visit.
- To help protect your investment, A.O. Smith offers limited five and 15-year warranties.
Easy payment terms
Get no-hassle monthly payments when you replace your hot water heater with WorryFree from PSE&G.
- There's no need to give the PSE&G installer any money.
- Pay for your unit with monthly charges on your PSE&G bill.
- Get up to 72 months to pay for your new water heater, subject to credit approval.
- Rebates may be available for high-efficiency hot water heaters. Learn More
What are the benefits of tankless hot water heaters?
- Unlimited hot water supply.
- Extremely energy efficient.
- All models sold by PSE&G are Energy STAR® certified.
- Space-saving.
- Hi-limit switch ensures safe water temperature levels
- Overheating protection
Disclaimer
* WorryFree optional services are subject to credit approval and are only available to customers inPSE&G’s service area. Other providers are available. PSE&G will use an authorized licensed plumber to replace your water heater. PSE&G 72-month billing is available on select equipment and some exclusions will apply. Payment terms are subject to change. Same day installation for water heater is Monday through Saturday, if ordered by 1 p.m.; some exclusions will apply based on model installed. To receive same day installation the replacement unit must be in stock and exchanged for the same equipment. The NJ Board of Public Utilities has not approved the rates offered. PSE&G will provide services, such as gas leak investigations and other safety related services, to our gas customers free of charge. If you detect a gas odor, have a gas appliance that will not shut off, or have a carbon monoxide concern, contact your local gas utility. Customers are not required to purchase WorryFree services to continue to receive safe, adequate, and proper utility service or to take part in utility energy efficiency programs.
Why A.O. Smith?
Known for their innovations in energy efficiency, A.O. Smith is the preferred choice of engineers, architects and plumbing contractors.
|
|
All A.O. Smith water heaters meet National Energy Conservation Act (NAECA) standards. |
Ultimate corrosion resistance for longer lifeThe superior, time-tested PermaGlas® coating process, developed by A.O. Smith, is considered by the industry as one of the most efficient, longest-lasting defenses against the corrosive effects of hot water. This feature is standard on all ProMax standard-vent models. |
|
|
|
CoreGard™ advanced anode rod protection ... now an industry standardThe anode rod is a highly effective corrosion-fighting system that utilizes cathodic action to protect internal tank surfaces from corrosive elements. CoreGard adds a stainless steel core to magnesium or aluminum anodes for even longer life. Standard on ProMax models. |
DynaClean™ Automatic Sediment-Cleaning SystemAutomatic self-cleaning action greatly reduces sediment accumulation and maximizes hot water output. Ensures no cold water bypass and has a self-cleaning inlet tube. The DynaClean system is also standard on all ProMax® models. |
|
|
|
Valve TechnologyEvery Temperature & Pressure Relief Valve is factory-supplied, matched to the heater and comes standard on all gas and electric models. Reliable, quality brass valve comes with all ProMax models. Now standard on Power Shot Power-Vent and Sealed Shot Power Direct-Vent, Tamper-Resistant Drain Valves and Intelli-Vent power gas control valves, which help ensure proper operation and easy-to-understand diagnostics. |
PEX Dip TubesA.O. Smith's PEX cross-link polymer dip tubes are long-lasting due to superior resistance to destructive thermal oxidation. Standard on all gas and electric models. Green Choice™ Low-NOx BurnerPatented eco-friendly burner design reduces emissions by up to 33%. Standard on ProMax gas models. |
|
|
|
Flammable Vapor Ignition Resistant Water HeatersA.O. Smith FVIR design meets the American National Standards Institute standards (ANSI Z21.10.1 - CSA 4.1) that deal with the accidental or unintended ignition of flammable vapors, such as those emitted by gasoline. Features a sealed combustion chamber with air intake filter and a flame arrestor built into the water heater base. In addition, a thermal cutoff (TCO) device, is designed to shut off gas flow to the burner and pilot if poor combustion is detected. |
.ashx)
Select from Quality Products
 |
A.O. Smith Tankless Water HeatersThe ultimate in energy efficiency with Hi-Tech comfort. Talk to our heating experts about the right model to meet your unique needs. |
Frequently Asked Questions
-
Age is one factor, when a water heater is over 10 years old you may want to consider replacement. If the water heater is leaking or you get only one hot shower these are two other signs of failure. Other indicators are slow recovery, noisy operation, calcium buildup, or no hot water. You can call one of PSE&G’s water heater experts at 1-800-240-3609 to help you.
-
A.O. Smith Tankless water heaters can be directly vented to the outside of your home with Schedule 40 PVC piping.
-
PSE&G’s WorryFree Replacement Service* does include the replacement of water heaters. PSE&G will send an authorized licensed plumbing contractor to replace residential water heaters. Under New Jersey regulations companies replacing water heaters must have a Master Plumber’s License or use Licensed Contractors to install water heaters. Since PSE&G is not a Licensed Master Plumber, we use authorized licensed installers to provide the optional WorryFree Water Heater Replacement Service.
*The WorryFree replacement program is not a part of the WorryFree Service Contract offer.
-
Yes.
-
A conventional tank-type water heater is about five feet tall, while an A.O. Smith Tankless water heater is less than a third of that.
-
Yes, all towns in New Jersey require a plumbing permit. As part of your WorryFree Replacement service, the licensed installer will get all permits required and these will be included in your final PSE&G water heater replacement bill
-
Yes, PSE&G’s installers provide complete commercial replacement services for businesses who are PSE&G customers and the installation is inside PSE&G’s territory.
-
The PSE&G Replacement Parts Service Contract covers the labor to install parts, not the installation of a replacement water heater.
-
PSE&G’s installer can discuss this with you when he/she installs the unit.
-
If you have PSE&G replace your water heater the removal of the old water heater is part of the WorryFree service.
-
Call A.O. Smith's Technical Support line at 1-800-527-1953
