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Appliance Repair Extended Warranty - My Account - PSE&G
PSE&G's WorryFree Appliance Protection Plans provide affordable insurance for repairs to your major home appliances.
Frequently Asked Questions
Find questions and answers related to your PSE&G account.
Billing & Payment History - My Account - PSE&G
View past bills and payment history. Log into My Account. Don't have an account? It's easy to register for My Account with your name and PSE&G account number.
Pay My Bill - My Account - PSE&G
My Account makes it easy to manage and pay your bills. Sign in or register to pay your bill, view your energy usage, or change your service.
Start, Stop, or Move Service - My Account - PSE&G
Start, stop, or transfer your PSE&G service. Residential: 1-800-436-PSEG (7734). Business: 1-855-BIZ-PSEG (1-855-249-7734). M-F: 7am-8pm; Sat: 7am-5:30pm.
Meter Reading - My Account - PSE&G
We estimate your bill during months we don't read your meter. To schedule a meter reading/ submit your meter reading, login to My Account or call 800-622-0197.
Paperless Billing - My Account - PSE&G
Save energy and time when you sign up for PSE&G's paperless billing.
Deferred Payment Arrangement - My Account - PSE&G
DPAs consist of a monthly payment, in addition to your regular monthly bill. Struggling to pay your entire bill?.
Report an Outage, Gas Leak, Streetlight Out or Downed Wire | My Account - PSE&G
To report a power or streetlight outage, log in to My Account or call 1-800-436-PSEG (7734). Gas leak or other hazard? Leave immediately and call 1-800-880-PSEG
Sign up for Automatic Bill Pay - My Account - PSE&G
Have your monthly bill deducted from your bank account automatically.
Sign up for the Equal Payment Plan - My Account - PSE&G
Pay a flat rate for your energy bills, even if your energy use changes month to month.
PSE&G Sees Increase in Utility Scams Threatening Immediate Power Disconnection
PSE&G wants customers to be aware of an active scam threatening disconnection of electric service due to a pending balance. Customers are reporting automated calls claiming to be from the “Disconnection Department of PSE&G New Jersey” and encouraging them to connect through to speak to a representative.
PSEG Ranked No. 1 Utility in 100 Best Corporate Citizens of 2022
3BL Media named PSEG to its annual 100 Best Corporate Citizens ranking, ranking number one in the utility industry and ninth overall. The 100 Best Corporate Citizens ranking recognizes outstanding environmental, social and governance (ESG) transparency and performance among the 1,000 largest U.S. public companies.
WorryFree Hot Water Heater Protection - PSE&G
With our Hot Water Heater Protection Plan, you can protect your electric or gas hot water system.
Replace Your Hot Water Heater With WorryFree - PSEG
Let us help you select the right standard or tankless hot water heater replacement for your needs. Call 1-800-240-3609. We can replace and install hot water heaters whether it's a gas or electric model. Replace water heater and install hot water heater.
PSE&G Prepared for Strong Christmas Eve Storm
Public Service Electric & Gas, New Jersey’s largest utility, is monitoring the forecast and prepared for the strong winds, rain and possible snow Thursday evening into Friday (Christmas Eve into Christmas Day).
PSE&G is Prepared for Hurricane Debby Remnants: Heavy Rain, Possible Flooding and Wind Gusts
PSE&G is prepared for heavy rain today as the remnants of Hurricane Debby move through the area and could bring isolated wind gusts, tornado threats and flooding throughout our service area. The weather system could bring hazardous wind gusts across the service area –— enough to potentially topple trees, bring down branches on wires and cause outages. We encourage customers to prepare -– know how to stay safe before, during and after a storm and know how to report an outage before it happens.
EV Hosting Capacity Map - PSE&G
EV suitability, also referred to as hosting capacity, is the approximate amount of private energy resources that can be accommodated without adversely affecting power quality or reliability under existing control configurations, and without requiring major infrastructure upgrades.
PSEG Announces 2018 First Quarter Results
$1.10 Per Share Of Net Income, Non-GAAP Operating Earnings of $0.97 Per Share, Re-Affirms Non-GAAP Operating Earnings Guidance $3.00 - $3.20 Per Share, PSE&G $1.9 Billion Settlement of GSMP II Program Aligned with Forecast Growth.
PSE&G Advises Customers to Plan for Emergencies
The last few weeks have included painful examples of the increased severity of storms that strike New Jersey. During National Preparedness Month this September, PSE&G encourages its customers to take the necessary steps to safeguard their families, homes and businesses. Emergencies can happen at any time, and preparing ahead of time helps keep everyone safe. PSE&G reminds customers to “Prepare to Protect” yourself and those around you.
PSE&G Storm Restoration Update – January 10, 2024 – 8 a.m
PSE&G continues to make strong progress restoring power to customers after gusty winds and heavy rain brought down trees and heavy branches on wires, causing scattered power outages throughout PSE&G’s service territory.
PSE&G is Prepared for Windy Rainstorm
PSE&G is committed to working safely to restore any potential power outages and continue to provide excellent service.
Contact Us - My Account - PSE&G
Questions or Issues? 1-800-436-PSEG (7734). Find links, phone numbers, email, and hours of operation for the specific PSE&G department you are looking for.
PSE&G Customers: Prepare for Natural Disasters on ‘Blue Sky’ Days
September is National Preparedness month, and with hurricane season entering peak activity, PSE&G reminds customers to prepare ahead of time for disasters and emergencies.
Electric Vehicle (EV) Charging Program - PSE&G
New Jersey is on track to become one of America's leading states for transportation electrification, and PSE&G is helping to make it happen. Through our Electric Vehicle Charging Program, we're supporting the large-scale deployment of residential, mixed-use (commercial), and public Direct Current Fast Charging (DCFC) electric vehicle chargers for a range of customers.
EV Commercial Charging Program - PSE&G
New Jersey is on track to become one of America's leading states for transportation electrification, and PSE&G is helping to make it happen. Through our Electric Vehicle Charging Program, we're supporting the large-scale deployment of residential, mixed-use (commercial), and public Direct Current Fast Charging (DCFC) electric vehicle chargers for a range of customers.
Smart Readers - PSE&G
PSE&G will install 2.4 million smart meters between now and the end of 2024. These smart meters will provide all of our electric customers with more information about their energy use and allow PSE&G to provide even better customer service.
NJ Energy and Water Benchmarking Program - PSE&G
Owners or operators of commercial buildings over 25,000 square feet must comply with the NJ Clean Energy Act's Energy and Water Benchmarking Law by October 2023.
PSE&G is Prepared for Windy Rainstorm
PSE&G is prepared for the severe weather expected this weekend that includes strong wind and heavy rain. The winds could reach hazard levels. These conditions may cause tree limbs to break and pull down wires, causing outages.
It’s Consumer Protection Week: Learn the Telltale Signs of a Scam
During Consumer Protection Week, PSE&G urges customers to be alert to scams – particularly scams demanding immediate bill payment.
WorryFree Tankless Hot Water Heater Protection - PSE&G
With our Tankless Hot Water Heater Protection Plan, you can protect your tankless gas hot water system.
Smart Meters - PSE&G
PSE&G will replace existing electric meters with smart meters throughout our electric service territory. These smart meters will provide our electric customers with more information about their energy use and allow PSE&G to provide even better customer service.
On Utility Scam Awareness Day, PSE&G Urges Customers to Know How to Spot and Stop Utility Scammers
Autumn’s cool temperatures and wet weather are in full effect, but scammers are still putting the heat on homes and businesses in New Jersey, impersonating PSE&G and area utilities and demanding immediate payment. On Utility Scam Awareness Day, Nov. 15, PSE&G urges customers to get wise to scammers’ tactics and do the right thing if confronted with a demand for payment and a threat of imminent shutoff: Get the truth from the real PSE&G at 800-436-7734.
PSE&G is Prepared for Snow and Extreme Cold
PSE&G is prepared for the snow today and the extreme cold temperatures forecast over next several days across our territory. We are ready to respond to all potential power outages and handle increased requests to repair heating systems for our customers.
PSE&G Resumes Appliance Recycling Program with New Partner
PSE&G is pleased to announce the resumption of its Appliance Recycling Program. This initiative, designed to help customers save both energy and money, has already recycled over 19,000 appliances, providing an environmentally friendly solution for disposing of used appliances.
Past Reports
There are many challenges facing humanity. In order to secure the future for the Earth and its inhabitants, the governments of 193 United Nations member states in September 2015 signed a joint development plan, which included a program with 17 Sustainable Development Goals.
PSEG 2021 Investor Conference Features 90% Regulated Business Mix and Leading ESG Position
PSEG today held its 2021 Investor Conference to provide the investment community with a strategic and financial review and outlook.
Get Updates on Estimated Time of Power Restoration - PSE&G
Get real-time information about power restoration, 24/7. View outage maps, or sign up for updates via text or email. Call 1-800-436-7734 for automated info.
It’s Utility Assistance Week: Get Help Paying Your Utility Bill
PSE&G is partnering with the New Jersey Board of Public Utilities to promote Utility Assistance Week (April 17 – 21) to raise awareness about the valuable resources and programs for customers to help them pay their utility bills (electric, gas, water and sewer).
PSE&G Shares Tips for Customers and Communities to Become Earth Heroes
Public Service Electric & Gas Co. (PSE&G), the largest utility in New Jersey, today announced four steps customers and communities can take to be “Earth Heroes” in observance of Earth Day on April 22.
PSE&G is Prepared for Heavy Rain and Strong Winds
PSE&G is prepared for possible thunderstorms that could bring gusty winds and rain throughout its service area Wednesday into Thursday. The weather system could bring hazardous wind gusts (40 to 50 MPH) across the service area — enough to potentially topple trees, bring down branches on wires and cause outages. We encourage customers to take the time now to prepare - know how to stay safe before, during and after a storm and know how to report an outage before it happens.
EV Public-DCFC Charging Program - PSE&G
New Jersey is on track to become one of America's leading states for transportation electrification, and PSE&G is helping to make it happen. Through our Electric Vehicle Charging Program, we're supporting the large-scale deployment of residential, mixed-use (commercial), and public Direct Current Fast Charging (DCFC) electric vehicle chargers for a range of customers.
WorryFree Heat Pump System Protection - PSE&G
With our Heat Pump System Protection Plan, you can protect your electric heat pump systems.
PSE&G Raises Awareness of Scams During National Consumer Protection Week
PSE&G encourages customers to learn how to spot the signs of fraud and scams, and report them. This week PSE&G joins Utilities United Against Scams (UUAS) to recognize National Consumer Protection Week, which aims to educate customers on how they can guard against becoming victims of impostor utility scams.
PSEG Launches New Diversity, Equity & Inclusion Report, Showcases Initiatives that Drive Workplace Change and Create Readiness for Workforce of the Future
Today, PSEG reinforced its commitment to support stakeholders confront bias and promote equity with the launch of its first-ever Diversity, Equity & Inclusion (DEI) report.
Learn the Telltale Signs of a Utility Scam
PSE&G urges customers to be alert to utility scams – particularly scams demanding immediate bill payment. PSE&G continues to educate customers on how they can guard against becoming victims of impostor utility scams.
Ways to Pay - My Account - PSE&G
Make a payment quickly and easily. Options include: online through My Account, in person, by text or phone, your bank's bill pay system, or by mail.
PSE&G Is Prepared For Back To Back Winter Storms
PSE&G is prepared for the winter weather producing freezing rain and light snow today, as well as the snow expected this weekend and again next week. Snow and ice can bring hazards that disrupt power. We are ready to respond to all potential power outages and handle increased requests to repair heating systems for our customers.
PSE&G is Prepared for Windy Rainstorm
(Newark, NJ: September 22, 2023) PSE&G is prepared for the severe weather expected this weekend that includes strong wind and heavy rain. The winds could reach hazard levels. These conditions may cause tree limbs to break and pull down wires, causing outages.
Home Page - PSE&G
Pay your bill, contact customer service, report an outage, schedule repairs, and more. Get money-saving tips and learn how to prepare for storms.
PSE&G Stands Ready for Gusty Winds and Rain
PSE&G is prepared for the gusty wind and rainstorms forecasted to hit our service territory on Sunday afternoon, March 16. Strong winds with gusts anticipated around 40-45 mph and heavy rain can bring hazards that may disrupt power.
Streetlight Outages - PSE&G
To report a problem with a streetlight, please call 1-800-436-PSEG(7734) or login to My Account pseg.com/myaccount Streetlight Outages, click on Outages & Leaks, and then click on Report Streetlight Outage.
There is Still Time - Customers Behind on Energy Bills Act Now to Prevent Disconnection
Beginning March 16, PSE&G will resume collection activities and service disconnections for customers with past due balances who have not applied for energy assistance or a PSE&G payment plan.
Pandemic Doubles the Need for Utility Assistance
The New Jersey Board of Public Utilities has declared this week Utility Assistance Week to remind customers to act quickly if they have fallen behind on their utility bills due to the COVID-19 pandemic. The state’s moratorium on utility shut-offs is expected to end June 30, and many customers are unaware that they may qualify for assistance.
Utility Payment Assistance Available for Customers Struggling to Pay Energy Bills
Utility Payment Assistance Available for Customers Struggling to Pay Energy Bills
Electric & Gas Choice in NJ - My Account - PSE&G
Get answers to basic questions about changing energy suppliers, learn how to shop for providers, and find out what to do if you've been scammed.
PSE&G Lowering Gas Bills by 4%, Effective October 1
PSE&G announced today that we are lowering gas bills for our residential customers, effective October 1, 2023.
Building & Connecting Your Home Solar System - PSE&G
View the three-step process to get approval to build your residential solar energy system and connect it to the PSE&G energy grid.
100+ PSE&G Employees Help Aid Southern States Hit By Hurricane Ian
PSE&G lineworkers and contractors are helping assist in the recovery efforts from Hurricane Ian.
It’s Consumer Protection Week: Learn the Telltale Signs of a Scam
PSE&G urges customers to think twice if someone threatens to immediately shut off their power.
PSE&G is Prepared for Heavy Rain and Strong Winds
After last weekend’s wintry weather, PSE&G is once again prepared for another storm that is forecasted to bring gusty winds and heavy rain throughout its service area this week.
PSE&G is Prepared for Heavy Rain and Strong Winds
PSE&G is prepared for a storm today that is forecasted to bring heavy rain and strong to damaging winds throughout our service area.
WorryFree Standard Furnace, & Boiler Protection - PSE&G
Learn about WorryFree Protection Plans for your furnace, boiler, or other heating systems.
It’s Utility Scam Awareness Week: Learn the Telltale Signs
PSE&G will join Utilities United Against Scams (UUAS) to recognize the sixth annual Utility Scam Awareness Week, Nov 15-19. National Scam Awareness Week is an advocacy and awareness campaign focused on educating customers and exposing the tactics used by scammers.
Learn to Spot and Stop Utility Scams
PSE&G urges customers to understand scammers’ tactics and know what to do if confronted with a request for private account information or a demand for immediate payment.
PSE&G Lowering Gas Bills by 2.6% Annually, Effective March 1
PSE&G announced today that it is lowering gas bills for its residential customers effective March 1, 2023.
As High Heat Continues, PSE&G Has Sufficient Power to Keep You Cool
With extreme temperatures and the possibility of pop-up thunderstorms forecasted for this week, PSE&G is offering tips to help customers to stay cool, safe and connected if they experience a power outage. PSE&G also reminds customers that hot and sticky weather can lead to more energy/electricity usage and therefore higher electric bills.
PSE&G is Prepared for Windy Rainstorm
PSE&G is Prepared for Windy Rainstorm. PSE&G is committed to working safely to restore any potential power outages and provide excellent service.
EV Residential Charging Program - PSE&G
New Jersey is on track to become one of America's leading states for transportation electrification, and PSE&G is helping to make it happen. Through our Electric Vehicle Charging Program, we're supporting the large-scale deployment of residential, mixed-use (commercial), and public Direct Current Fast Charging (DCFC) electric vehicle chargers for a range of customers.
Understanding Your Energy Charges - My Account - PSE&G
View examples of typical electric and gas bills that explain how we calculate residential and commercial energy charges.
Summer of Scams: Learn the Telltale Signs
Just like the summer itself, scammers are turning up the heat, pretending to be PSE&G or impersonating prominent area utilities, and threatening to turn off service for nonpayment.
PSEG 2021 Investor Conference Features 90% Regulated Business Mix and Leading ESG Position
PSEG today held its 2021 Investor Conference to provide the investment community with a strategic and financial review and outlook.
Customer Resources and Critical Services
We've compiled a list of additional resources and benefits that may help PSE&G customers. Get informatikon on Life-Sustaining Equipment, Social Security, Earned Income Tax Credits (EITC), and more.
National Society of Black Engineers Receives Forty Thousand Dollar PSEG Foundation Grant to Launch STEM Education Diversity Advocacy Program
National Society of Black Engineers Receives Forty Thousand Dollar PSEG Foundation Grant to Launch STEM Education Diversity Advocacy Program
Attaching Equipment to Utility Poles - PSE&G
PSE&G must approve all requests to mount customer-owned equipment on company poles. Initiate your request by calling 800-664-4761 # 3 during business hours.
PSE&G is Prepared for Extreme Cold
PSE&G is prepared for the forecasted extreme cold weather and snow that could lead to some power outages and increase the number of customers calling for repair service to their heating systems.
Converting from Oil to Natural Gas - PSE&G
Save money and energy. Switch to natural gas to fuel your furnace, water heater, and more. Email or call our Energy Solutions Specialists at 1-800-211-4890.
WorryFree Premier Hot Water Boiler Protection - PSE&G
With our WorryFree Premier Hot Water Boiler Protection Plan, you can protect your gas hot water boiler.
WorryFree Cooling Protection Plans - PSE&G
Learn about WorryFree Protection Plans for your central air conditioning and other cooling systems.
Reliability Overview - PSE&G
Find out what we're doing to minimize service disruptions in your area.
PSE&G Files Scheduled Rate Case, Its First in Nearly 6 Years
PSE&G, New Jersey’s largest electric and gas utility, today filed its scheduled rate case with the New Jersey Board of Public Utilities. Filed as required by the NJ Board of Public Utilities’ rules, this rate case is PSE&G’s first comprehensive electric and gas rate case in nearly six years. A main component of the case is to recover capital investments made to strengthen and modernize the state’s electric and gas infrastructure since PSE&G’s last rate case in 2018. PSE&G’s request is among the lowest proposed rate increases filed by a NJ public utility over the past several years.
PSE&G Proposes Lowering Gas Bills by 6.1%, Effective Oct. 1
PSE&G Proposes Lowering Gas Bills by 6.1%, Effective Oct. 1, 2024.
Contact Us - My Account - PSE&G
Questions or Issues? 1-800-436-PSEG (7734). Find links, phone numbers, email, and hours of operation for the specific PSE&G department you are looking for.
Energy Efficiency 360 Dashboard - My Account - PSE&G
With a PSE&G online account you can schedule, change, or cancel appointments for repair or maintenance, and view your appointment history.
My Service - My Account - PSE&G
See a quick overview of your meter readings, change your service, or see the status of power outages. Sign up now.
Schedule an Appointment - My Account - PSE&G
With a PSE&G online account you can schedule, change, or cancel appointments for repair or maintenance, and view your appointment history.
PSEG Foundation Supports More Than 200 Nonprofit Organizations Tackling Environmental Sustainability, Social Justice, Equity and Economic Empowerment
The PSEG Foundation is pleased to announce its new strategic pillars of environmental sustainability, social justice, and equity and economic empowerment. The PSEG Foundation funds grants to more than 200 nonprofit organizations that have an impact in communities in New Jersey and Long Island, N.Y. Over the past five years, the PSEG Foundation has awarded more than $40 million in grants through various programs including strategic partnerships, the Neighborhood Partners Program and a robust employee matching gift program to help organizations that support thousands of individuals and families across the region.
PSE&G Offers Tips to Prepare for Summer and High Heat Days
Today is National Heat Awareness Day. PSE&G, New Jersey’s largest utility, is reminding customers to prepare for high heat days as the summer approaches. PSE&G is prepared to meet the increased electrical demand that high temperatures bring.
WorryFree Protection Plans - PSE&G
WorryFree Protection Plans allow you to pay one low monthly fee for heating, cooling, and/or kitchen and laundry appliance repair.
Dr. Shirley Ann Jackson to Retire From PSEG Board of Directors
Public Service Enterprise Group Inc. (PSEG) announced today that Dr. Shirley Ann Jackson will retire from the board, effective April 19. Susan Tomasky, retired president of AEP Transmission, a division of American Electric Power Corp., and a member of the PSEG Board of Directors since 2012, has been elected lead director. Tomasky is a member of the board’s audit, corporate governance, executive, and organization and compensation committees, serving as chair of the audit committee since 2016.
PSEG Celebrates 120 Years of Powering New Jersey’s Past, Present and Future
In 2023, PSEG is celebrating 120 years of powering our lives – our homes, businesses, families and community – including iconic locations and customers across the state such as Campbell, Marcal Paper, New Jersey Transit, The Okonite Company, the Statue of Liberty and many more.
PSE&G's Energy Efficiency Programs Are Now Projected to Save $484M and Avoid Approximately 1.6M Metric Tons of Carbon Emissions Annually
PSE&G’s latest report on its Clean Energy Future Energy Efficiency (CEF-EE) initiatives indicates a continuation of positive results from programs implementation through March 31, 2024. Over 380,000 customers have taken action to save energy and money through PSE&G’s suite of energy efficiency programs.
New to PSE&G? Start Here - My Account - PSE&G
Are you a new customer? Have questions about your bill? Looking for safety tips or a letter of credit? We have instant resources at your fingertips.
Kenneth Y. Tanji | PSEG
Kenneth Y. Tanji is a member of the PSEG Board of Directors since 2023.
PSE&G Mobile App
PSE&G Mobile App: Make payments, manage energy use, report an outage & more.
PSE&G: Two First Place J.D. Power Rankings in 2022
Customers ranked PSE&G first in the east among large utilities for Both Gas and Electric Utility Residential Customer Satisfaction Studies according to the J.D. Power 2022 Studies.
Contact Info for Tree Trimming Program - PSE&G
Have a question about tree trimming or vegetation maintenance? Here's how to get in touch with us.
A Decade after Superstorm Sandy, New Jersey’s Infrastructure is Considerably More Prepared for Hurricane Season
Public Service Electric and Gas, New Jersey’s largest utility, is well prepared to support customers and the state for what experts say could be another very active hurricane season. Ten years after Superstorm Sandy raged across the East Coast, PSE&G continues to protect customers’ utility service from the damaging impact of extreme weather by strengthening and upgrading its infrastructure. This work contributed to PSE&G customers experiencing fewer outages and the utility achieving strong reliability performances for 2021, one of the best in the last 10 years.
PSE&G Gains Approval to Fast Track Grid Modernization Efforts
The New Jersey Board of Public Utilities today approved a settlement that will enable PSE&G to make investments that will provide the enhanced reliability customers now need and help New Jersey achieve its clean energy goals. With the approval of PSE&G's Infrastructure Advancement Program, the state's largest utility is expected to invest $511 million over four years, creating hundreds of well-paying jobs and helping stimulate the New Jersey economy.
PSEG Nuclear’s Hope Creek Generating Station Commenced Planned Refueling and Maintenance Outage
This week, PSEG Nuclear’s Hope Creek Generating Station marked another uninterrupted 18-month production cycle and entered a planned refueling and maintenance outage after operators safely removed the unit from the regional power grid.
Electric & Gas Choice in NJ - My Account - PSE&G
Customers can find out how to change energy suppliers through the New Jersey Energy Choice program. Info for Third-Party Suppliers and Energy Consultant
Get Help Paying Your Bill - PSE&G
Help is available for customers who are struggling to pay their energy bill.
Get Help Paying Your Bill - PSE&G
Take steps to prepare your home and family for severe weather. Find tips on generator and flood safety and community resources that help when weather hits hard.
PSE&G, Willingboro First Responders Conduct Gas Emergency Response Exercise
PSE&G is committed to maintaining a safe gas distribution system. As part of our commitment, today we partnered with first responders from Willingboro in a safety exercise that simulated a gas emergency.
